How it works
From photo to fitted worktop
Here is what happens, in order, and what we need from you at each stage.
1. Choose a colour
Browse the colours online, or send us a photo of your kitchen and up to three colours you like. We’ll send back an impression of how they could look.
2. Get a guide price
Send kitchen photos, your postcode and preferred colours on WhatsApp, or use our email form. We’ll give you an initial guide price before arranging a survey.
3. Free survey
Once you’ve considered your guide price, book a free home survey. We bring samples, measure your kitchen and check the units, tiles and services so we can prepare your pricing document.
4. Your pricing
You get a full pricing document listing exactly what is and isn’t included. Nothing is ordered until you accept it and pay the deposit.
5. Templating
Redwood arranges templating and coordinates the manufacture of your quartz. Where the layout allows, templates are taken over your existing worktops so your kitchen stays in use until fitting day. We’ll confirm the approach at your survey. The exact sink and hob must be agreed before templating so the cut-outs are made to suit.
6. Fitting day
We remove and take away the old worktops and fit the new quartz. We come back the next day, once the silicone has set, to reconnect your sink and hob and finish off. Gas hobs are reconnected by a Gas Safe registered engineer. We’ll tell you at the survey how long the job is likely to take.
7. Aftercare
You get care guidance for your worktops and your warranty details, and you can contact us directly if anything needs attention.
What we need from you
Clear worktops and the cupboards under the sink and hob before fitting day, access to your water main stopcock and hob isolation.
Questions people ask
Straight answers
From your tiles and units to heat, stains and joints, we’ve gathered the questions we’re asked most, with a straight answer to each.
Ready when you are
Book a free survey and we’ll bring large samples of your favourite colours to your home, measure up and send you written pricing.
Prefer to talk? Call 0118 321 8286 or WhatsApp us.